Victim blaming

This afternoon I called Speedo about a bathing suit purchase that had just been delivered to my office:

"Hi, I need to return a swimsuit. It's not worn and the tags haven't been removed. Can I just send it back in?"

"Why do you need to return it?"

"It's see-through."

"So you don't like the color?"

"No, it's see-through. The color's fine. It's the transparency that's a problem."

"What color is it?"

"White."

"You probably shouldn't buy a white swimsuit if you don't want it to be see-through."

"I figured you guys had that see-through issue covered at your end. You know, the end where you design the functional racing swimsuits."

Clearly this is my fault.

 

2 comments:

Trish said...

Whatever happened to "the customer is always right"?

1:25 PM
SongBird said...

How rude. I don't think I would order from them any longer.

9:33 PM